Want to join our team of Super Scoopers? That's great! You can sign up to our Volunteer Portal in the Get Involved section above. In our Volunteer Portal, you will be able to pick from all of our different volunteer roles at Ekka, and select the perfect Super Scooper shift for you. Remember, if you have any problems you can email us at events@thecommongood.org.au

Of course! Each of you can sign up a corporate team using the link above. If you are volunteering as a friend group, make sure that you all select the same stall and shift time to volunteer together.

Don't worry, it's super easy! If you have just applied for your shift, find it again in the available shift list in your selected role. It will say "Pending". Click "Pending" and pick "Withdraw" from the options that show. You can now pick the right shift! If you have already finished your training, you will see your shift in the "Upcoming Shifts" list on you Volunteer Dashboard. Click the arrow on the right-hand side of the shift, and select "Withdraw". You have now been withdrawn from this shift, and are free to select another!

Each of our volunteer roles include training specific to the job they are doing at the Ekka. For example, we teach all our Super Scoopers how to make the perfect Strawberry Sundae (a trick you can recreate to really show-off to your family and friends!). This training takes between 5 - 10 minutes, and usually includes a short video and a few quick questions. All of our training is online, and can be done completely within our Volunteer Portal. We ask all our volunteers that they try to do their training within a week of signing up to their volunteering shift. Volunteers who do not complete their training may miss out on the shift they have picked, as some shifts are very popular and fill up quickly! If you have any trouble with your training, we are here to help! You can call us on 1800 501 269 between 9:00am-4:00pm, or email us anytime at events@thecommongood.org.au

We are so delighted to see our iconic Strawberry Sundaes returning to the Ekka this year. As you will be able to buy this yummy ice cream treat at Ekka we are not doing DIY packs for home or businesses this year. We would like to thank all of those who supported our Strawberry Sundae initiatives last year. We were so grateful to the people of Brisbane getting behind The Common Good, to raise funds for medical research. We hope to serve you a Strawberry Sundae at the Ekka this year.

No, the sale of Strawberry Sundaes is not permitted. The Strawberry Sundae is a licenced product and can only be sold at the Ekka. This iconic product that has been sold for over 30 years with all products supporting The Prince Charles Hospital Foundation.

For safety reasons, individuals must be 18 or older to volunteer at our Ekka Strawberry Sundae stalls. If you are between the ages of 16 - 18, you can also volunteer, but will need a guardian to volunteer with you. When you register, you will be asked to provide their name and email so we can send them a special invitation to volunteer with you. You will need to select the same shift and stall so you can volunteer together.

Students between the age of 16 - 18 are able to volunteer, but will need a guardian to supervise them. We recommend a ratio of 1 supervisor to 2 students. Our Strawberry Sundae stalls can get a bit busy during peak times, so we recommend that student volunteers have some experience in food service or other face-paced environments.

Simply log into your Volunteer Portal and select the shifts you would like to volunteer for. Please note, if you have already received your training you will need to complete this before you can select additional shifts. You can volunteer for a maximum of 3 shifts on separate dates.

Volunteering together is easy! Just make sure to all select the same shift, date and stall when registering. Make sure when selecting the shift that there is enough space for you all. If there is not you will need to choose another shift.

Each team member is required to register individually. This ensures they agree to the volunteering terms and conditions, and that they have each completed the required training and safety waivers. conditions, completes the training module and provides us with important information, such as emergency contact and contact information. A team member CANNOT enter the Ekka without prior registration.