General
Privacy Collection Notice
Version: May 2025
Introduction
The Prince Charles Hospital Foundation (TPCHF), through our community and fundraising initiative, The Common Good, funds life-changing research, essential equipment, and patient care programs to help people live healthier, longer lives.
To fulfill our mission, we undertake activities such as fundraising, marketing, community events, and volunteer programs.
Who do we collect personal information from and when do we collect this personal information?
Below are some examples of when we collect personal information, and the kinds of personal information we collect and from whom.
| When you... | We collect... |
|---|---|
| Visit our websites or social media pages or interact with digital marketing communications or online ads | Information about your device (such as your IP address) Your approximate location Online behaviour Your responses to, and interactions with, our marketing ads |
| Use any of our services | Any details about enquiries from you Statements and endorsements collected from you Your contact details |
| Participate in our events | We collect registration information, contact details, and feedback |
| Donate to us | Your contact details and billing address Records of your interactions with us Feedback you have provided us |
| Apply for a research grant | Your contact details Job title, career and education details Funding details such as your bank details Grant application details |
| Are a current or prospective employee or contractor | Your contact details Your career and education details Your resume, references |
| Are a current or prospective hospital volunteer | Refer to the Hospital Volunteer Privacy Policy and Collection Notice to understand what information we collection from Hospital Volunteers |
Why do we collect your personal information?
Any of your personal information collected by TPCHF will be used for the purposes outlined in section 1 above, which may include contacting you (including by way of email) to provide you with more information about our activities and how you can support us. We may also use your information to improve our services, conduct research, and develop marketing materials (with your consent where required).
Who do we share your personal information with?
Where you volunteer in our hospital support program, we may be required (by law) to disclose your information to Queensland Health and other government agencies (where required).
We may disclose your personal information to trusted third party service providers who perform services on our behalf and support our activities.
From time to time, when you choose to donate to us, you may be given the option to allow us to share your first name, last name and address with like-minded organisations via a trusted third-party intermediary. These organisations may contact you with information they believe may be of interest to you. You will be clearly offered the option to opt out of this information sharing at the point of collecting your details for the donation.
Otherwise, we will not disclose your personal information without your consent, unless required or permitted by law.
What happens if we can’t collect the personal information?
If the personal information is not collected, we may not be able to provide the support that we do and you may not be able to participate in our initiatives.
What are your rights and where can you find more information?
More detailed information about the way TPCHF uses and discloses your personal information is set out in our comprehensive General Privacy Policy. Our General Privacy Policy includes information about:
- how you may access your personal information or seek correction of your personal information; and
- how you may make a complaint about how your personal information has been handled.
How can you contact us?
Please address all requests or questions about how we deal with your personal information, requests for access to your information or to tell us that you no longer wish to receive any communications from us to:
EMAIL
governance@tpchfoundation.org.au
PHONE
1800 501 269 (Monday to Friday 9.00am-4.30pm AEDT, excluding public holidays)
You may also request a copy of our General Privacy Policy by contacting us as per above or visiting www.thecommongood.org.au/privacy/.