Ekka Strawberry
Sundaes

Want to join our team of Super Scoopers? That’s great! You can sign up to our Volunteer Portal. We are currently seeking volunteers for the evening shifts, so if you’re a bit of a night owl apply now!

In our Volunteer Portal, you will be able to pick from all of our different volunteer roles at Ekka, and select the perfect Super Scooper shift for you. 

Remember, if you have any problems you can email us at ekka@thecommongood.org.au

Of course! Corporate teams can submit an EOI by completing this form. Corporate group slots are now extremely limited, but we will do our best to accommodate you where possible.

If you are volunteering as a friend group, please register individually and select the same shift date and time Please then email ekka@thecommongood.org.au with your first name, last name, email address and volunteer ID number and our team will do our best to ensure you are placed together at the same stall.

Don’t worry, it’s super easy! If you have finished your training, you can go to your Volunteer Portal and scroll down to “Upcoming Shifts”. Next to the shift, you’ll see a drop-down where you can select “Withdraw”. This will remove you from this shift. 

If you haven’t completed your training, you will need to contact us via the Help Centre so we can cancel your shift for you. Or alternatively you could email us at ekka@thecommongood.org.au and put Shift Change – Uncompleted Training and your name in subject line and we will withdraw you from that shift.   

Once you have cancelled the shift you cannot attend, you can go back and pick an available shift that suits you! 

All volunteers must complete training relevant to their role before you are able to select a shift. For example, we teach all our stall volunteers how to make the perfect Strawberry Sundae (a trick you can recreate to really show-off to your family and friends!). 

This training takes between 5 – 10 minutes, and usually includes a short video and a few quick questions. All of our training is online, and can be done completely within our Volunteer Portal. We ask all our volunteers that they try to do their training within a week of signing up to Rosterfy portal. Volunteers who do not complete their training will not be able to select your shift. So it is  

If you have any trouble with your training, we are here to help! You can email us anytime at ekka@thecommongood.org.au. Just ensure you put Training Issue in the subject line of your email.  

No sorry. This was only available in 2020 and 2021 when the Ekka was cancelled. The delicious Ekka Strawberry Sundaes can only be purchased at the Ekka. 

No, the sale of Strawberry Sundaes is not permitted. The Strawberry Sundae is a licenced product and can only be sold at the Ekka. This iconic product that has been sold for over 30 years with all products supporting The Prince Charles Hospital Foundation.

For safety reasons, individuals must be 18 or older to volunteer at our Ekka Strawberry Sundae stalls.

If you are between the ages of 16 – 18, you can also volunteer, but will need a guardian to volunteer with you. When you register, you will be asked to provide their name and email so we can send them a special invitation to volunteer with you. You will need to select the same shift and stall so you can volunteer together.

Students between the age of 16 – 18 are able to volunteer, but will need a guardian to supervise them. We recommend a ratio of 1 supervisor to 2 students.

Our Strawberry Sundae stalls can get a bit busy during peak times, so we recommend that student volunteers have some experience in food service or other fast-paced environments.

Simply log into your Volunteer Portal and complete your training. Once you have completed your training you will be able to select any available shifts you would like to volunteer for. You can volunteer for a maximum of 3 shifts on separate dates. 

Volunteering together is easy!  If you are volunteering as a friend group, first make sure when selecting the shift that there is enough space for you all. Please register individually and select the same shift date and time Please then email ekka@thecommongood.org.au with your first name, last name, email address and volunteer ID number and our team will do our best to ensure you are placed together at the same stall.

Each team member is required to register individually. This ensures they agree to the volunteering terms and conditions, and that they have each completed the required training and safety waivers. Every volunteer must also provide us with important information, such as emergency contact and any relevant medical information.

A team member CANNOT enter the Ekka without prior registration.

Yes, it is very possible that a second round of shifts may become available to the public on Wednesday 19 June. They will be limited in number so remember to click on our register link and visit the platform to see what may be made available. But hurry they will fill up quick!